Our FAQ's

Our Frequently asked questions

To minimize damage to your property, you can place buckets or containers to catch water from leaks, turn off the main water supply, and mop up

It's generally recommended to avoid attempting any temporary fixes unless you have the necessary knowledge and expertise. While it may seem like a quick solution, improper repairs can worsen the situation and cause additional damage. It's best to leave the repairs to the experienced emergency plumbers from On Time Plumbing Melbourne.

While waiting for the emergency plumber from On Time Plumbing Melbourne to arrive, it's important to ensure the safety of yourself and your property. You can turn off the main water supply to prevent further damage and, if applicable, switch off the gas supply. Additionally, clear the area and remove any valuable items that could be affected by the plumbing emergency.

On Time Plumbing Melbourne understands the potential dangers of gas-related emergencies. Their emergency plumbers are trained and equipped to handle gas leaks, gas line repairs, and other gas-related issues. They prioritize safety and take the necessary precautions when working with gas systems.

Absolutely. On Time Plumbing Melbourne has experience in handling both residential and commercial plumbing emergencies. Their skilled team has the expertise to address plumbing issues in homes, offices, retail spaces, and other commercial establishments.

Yes, On Time Plumbing Melbourne employs licensed and certified plumbers who have undergone extensive training. They possess the required qualifications and knowledge to handle all types of plumbing emergencies safely and effectively.

On Time Plumbing Melbourne believes in fair and transparent pricing. While there may be a call-out fee for emergency services, their rates remain competitive and reasonable. They prioritize customer satisfaction and strive to provide excellent value for their emergency plumbing services.

The costs associated with emergency plumbing services can vary depending on the nature and extent of the issue. On Time Plumbing Melbourne provides transparent and competitive pricing. They offer upfront quotes and will discuss the costs involved before starting any work, ensuring there are no surprises.

Yes, On Time Plumbing Melbourne offers 24/7 emergency plumbing services throughout Melbourne. They understand that plumbing emergencies can occur at any time, and their dedicated team is available around the clock to address your needs.

On Time Plumbing Melbourne takes pride in their rapid response time. They prioritize emergency calls and strive to arrive at your location promptly, typically within 60 minutes or less.

Plumbing emergencies that require immediate attention include major leaks, sewer backups, burst pipes, gas leaks, and any issue that poses a risk to your property or safety. On Time Plumbing Melbourne understands the urgency of these situations and responds quickly to mitigate the damage.

On Time Plumbing Melbourne provides a wide range of emergency plumbing services, including burst pipes, blocked drains, gas leaks, hot water system repairs, and more. Their team is well-equipped to handle any plumbing emergency promptly and efficiently.

Our Mission

At Ontime Plumbing Melbourne, we're committed to exceeding your expectations, regardless of the circumstances.

Our dedicated team is equipped with the knowledge and tools to tackle any plumbing challenge you may encounter. From routine maintenance to complex installations and repairs, we're here to help.

Contact us today to experience our reliable and comprehensive plumbing services. We're ready to assist you with professionalism, efficiency, and a focus on delivering exceptional value for your plumbing needs. Don't miss out on our limited-time offer of $50 off your next service—call us now!

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Take A Look At Our Happy Customers

Janene Becker

On time plumbing was fantastic to deal with. From my first inquiry to the appointment and follow up call Ben, the plumber, was fantastic. On time and explained everything clearly.On time plumbing was fantastic to deal with. From my first inquiry to the appointment and follow up call Ben, the plumber, was fantastic

Gary Kirkpatrick

We had a storm water issue. Ben & Brent arrived, again spot on when scheduled and resolved all issues as quoted. Professional, quality job and neat. Highly recommend them.

John Sarafis

Rang on the Tuesday and booked them for the day after to do a service on our hot water system. Brent showed up early. Our hot water system is functioning much better and thoroughly recommend this companyRang on the Tuesday and booked them for the day after to do a service on our hot water system. Brent showed up early. Our hot water system is functioning much better and thoroughly recommend this company

Lauren Anderson

Dean was excellent! Kept us posted on when exactly he’d be around to do the job and installed our new water heater in under an hour. He was very friendly and did an exceptional job. Would recommend.

Crissie Hill

Dean was fabulous! He was timely and very professional and provided updates on the progress of repairs. Very personable and responsive. I would absolutely recommend On Time Plumbing.

Our FAQ's